We Ship Worldwide!

Shipping

  • Items generally ship within 24 hours on business days.
  • U.S. destinations are shipped Standard or Priority Mail.
  • Please note: Destinations outside the U.S. will be sent Priority Mail International.
  • 3-day, 2-day and next day refer to business days.
  • Orders outside the U.S. may be subject to additional tariffs or duties charged by the destination country and do not show on the order and are not within our control.
  • New York State residents will be charged the Erie County sales tax of 8.75%.

 

Payment Methods

Cash, check, money order/cashier’s check, credit card or PayPal.
If you pay by personal check, your order will ship as soon as the check clears.

Return Policy

Merchandise Return Form
  • We cannot accept unauthorized returns. Please e-mail, call, or contact us regarding problems with an order for assistance.
  • Returned parts must be un-mounted, in original condition, in original packaging and received by Scotty’s Hubcaps no later than 30 days from the date on the invoice.  IF IT IS DAY 31 OR LATER, RETURN WILL NOT BE ACCEPTED, NO MATTER WHAT THE EXCUSE!!!!
  • No returns will be accepted without a copy of the original invoice and the merchandise return form.
  • Returned items are thoroughly inspected prior to determination of credit, replacement, or refusal.
  • A 15% restocking fee may be charged to all returns not due to our error.
  • There is no refund for a shipping and handling charge on returned items. Remember: The items you are returning are your responsibility until they are received by ScottysHubcaps.com. Return product with a copy of your invoice and the merchandise return form to ensure credit is applied to the address at the top of the page.
  • We cannot accept responsibility for inconvenience or losses occasioned by their use or labor involved in their installation and removal.
  • We reserve the right to withhold refund until defective part has been examined and tested.
  • We CANNOT guarantee hubcaps or center caps against loss, improper installation, nor damage done to items during installation

Please note: if the product is damaged in shipping, do not return the product. Call or email us immediately, however the customer must notify the shipper. The shipper might want to inspect the damaged product and packaging. Do not throw away the packing material or box.

Cancelations

we understand that sometimes people make mistakes.  Maybe the item purchased was purchased accidentally. Maybe the wrong item was purchased.  Or maybe the buyer realized after the fact that item they purchased is incorrect for their vehicle.  Mistakes happen.

HOWEVER: when an item is purchased from Scottys Hubcaps, we pay a 3.5% fee on all transactions to our processing institution.  When a cancelation or return occurs, we do not get that 3.5% fee refunded back to us.  We reserve the right to hold a 3.5% fee on all refunds to compensate for that loss of fees.

Exchanges

All exchange requests must be sent to ScottysHubcaps.com. Please contact us through our contact page

All communications must include name, address, daytime phone number and email address. ScottysHubcaps.com will not accept collect charges on any return/exchanges items.

We will still be charging a 15% restock fee on your exchange.  All items that leave, whether mounted or not are considered used and will be sold as used items for a loss when returned or exchanged

DAMAGED ITEMS

All items when returned here are thoroughly inspected.  If it is determined that there is damage to any of the items, we will keep 25% per item of your money on each damaged item.  Example: You buy 4 trim rings, you mount one of them. You dent, bend, or damage that trim ring in any way.  You return all 4 trim rings.  We thoroughly inspect all 4 trim rings and find the one you damaged. We reimburse you original cost of the item only (not any shipping money that you paid) minus a 15% restocking fee, minus 25% for the damaged item.

We will NOT put in a fraudulent claim on your behalf with the shipping service for the damaged item.  This is fraud and we will not go to prison because you wanted us to put in a fraudulent claim.